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Ask the Experts
Author: | August 14th, 2025

What To Know Before Buying a Company’s Customer List?

A Contractor University Member recently utilized the Ask-The-Expert Q&A feature within the member dashboard by submitting the following question and received the response below.

Contractor Question:

“A friendly competitor is retiring and wants to sell his customer list. I want to learn as much as possible about best practice before I make an offer.”

Contractor University Expert Response:

“Good plan to execute the tuck-in purchase and monetize the customer list. Remember—it’s always about the buy price; there’s no bad acquisition if it’s purchased well.

On the Contractor University site, check Section 4 – Financial Principles, Best Practice – Acquisitions. You’ll find numerous videos and support materials there.

Also, connect with your EGIA coaches—they can help guide you through this conversation.”

Contractor University members can click here to log in to their member dashboard and submit a question through the Ask the Expert portal.