Does the lifetime guarantee on service repairs cover parts?

A Contractor University Member recently utilized the Ask-The-Expert Q&A feature within the member dashboard by submitting the following question and received the response below.

Contractor Question:

“I love the idea of the lifetime guarantee on service repairs. My question is, how does this work in regards to capacitors or contactors? Are they included as well?”

Contractor University Expert Response:

“Everything is inclusive.

A client must maintain a current up to date maintenance agreement with your firm.

All repairs are covered.

I am charging $525 per labor hour and so if you see a capacitor or contactor that looks out of alignment with technical specs, change it for free on a maintenance call.

Remember this ONLY applies AFTER the first repair was effected.

Its not the entire system and it has to be a repair you have fixed once.”

Contractor University members can click here to log in to their member dashboard and submit a question through the Ask the Expert portal.