Ask the Experts | Closing The Sale On A Follow Up

When a customer doesn’t make the decision to buy right away, it is important that the follow-up conversation not only answers the customer’s questions, but also details why your company’s service is the best for them. On this week’s Ask the Experts call, an HVAC contractor from Idaho asks:

What advice can you provide on how to close a sale and provide recommendations over the phone during a follow up call?

Contractor University faculty member Weldon Long (Sales Expert and New York Times Bestselling author) gives his expert advice about using a follow up call to turn a no-sale lead into a sale.

Contractor University members can click here to log in to their member dashboard and submit a question through the Ask the Expert portal.