Ask the Experts | Factoring in Time Traveled For Service

When trying to determine the amount you want to charge for a diagnostic, it is important to decide whether you want to include time traveled in the charge, or smiply have a flat rate fee. On this week’s Ask the Experts call, an HVAC contractor from Idaho asks:

What’s the best way to factor in travel time when doing service?

Contractor University faculty member James Leichter (Founder of Aptora) gives his expert advice about setting your diagnostic fee in relation to how you zone your customers.

Contractor University members can click here to log in to their member dashboard and submit a question through the Ask the Expert portal.