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Ask the Experts
Author: Cristina Hanson | April 18th, 2023

Ask the Experts | Handling Customers’ Questions About Pricing

As homeowners search the interenet to compare the pricing for parts and services, it is important that contractors are prepared for objections. On this week’s Ask the Experts call, an HVAC contractor from Pennsylvania asks:

How should we handle customers that question our pricing?

Contractor University faculty members Mike Treas (HVAC Coach) and James Leichter (Founder of Aptora) give their expert advice about the best ways to overcome a customer’s objection to the price.

Contractor University members can click here to log in to their member dashboard and submit a question through the Ask the Expert portal.