Ask the Experts | Matching Accessories To Customers

To provide customers with the best solutions, it is important to ask them about their comfort in their home to recommend the right comfort accessories.On this week’s Ask the Experts call, an HVAC contractor from New Mexico asks:

How do I determine if a homeowner is really a good candidate for a specific accessory? I don’t want to hurt the relationship that our company has with the homeowner by being pushy.

Contractor University faculty members Mike Treas (HVAC Coach) and James Leichter (Founder of Aptora) give their expert advice about recommending comfort accessories that will enhance your customres’ comfort.

Contractor University members can click here to log in to their member dashboard and submit a question through the Ask the Expert portal.