Ask the Experts | Overcoming The Long-Term Objections

For customers who don’t intend to live in their home for another 20 years, it is understandable that they might have objections when faced with a repair or replace decision – but how does your team respond to these concerns? On this week’s Ask the Experts call, an HVAC contractor from New York asks:

How do you overcome the objection of the client that is not going to live in their home for the next 20 years?

Contractor University faculty member Mike Treas (HVAC Sales Coach) gives his expert advice on the best strategies and responses that will help your team respond to the long-term concerns that homeowners present.

Contractor University members can click here to log in to their member dashboard and submit a question through the Ask the Expert portal.