Ask the Experts
Author: Cristina Hanson | May 2nd, 2023

Ask the Experts | Service Agreements and New Installs

It’s generally agreed upon that offering service agreements to loyal customers is easier than converting new customers, making it vital that your team is strategic in how they communicate with homeowners. On this week’s Ask the Experts call, an HVAC contractor from Minnesota asks:

What is the best way to build in a service agreement with a new install?

Contractor University faculty members Mike Treas (HVAC Coach), James Leichter (Founder of Aptora) and Drew Cameron (President of Flow Odyssey) give their expert advice about the best way to include a service agreement on new installation projects.

Contractor University members can click here to log in to their member dashboard and submit a question through the Ask the Expert portal.