Ask the Experts | Showing Tech Appreciation & Taking Corrective Measures

While showing appreciation for your employees’ hard work is an integral part of a company culture, another aspect is providing corrective action so that they can improve their skills. On this week’s Ask the Experts call, an HVAC contractor from Florida asks:

How do you show your appreciation for techs of this generation but still manage and correct them when necessary without turnover?

Contractor University faculty members Drew Cameron (President of Flow Odyssey) and Gary Elekes (Founder of iMarket Solutions) give their expert advice about how to best interact with your technicians.

Contractor University members can click here to log in to their member dashboard and submit a question through the Ask the Expert portal.