When employees are expected to achieve specific key performance indicators (KPIs), it is important that their company has a system in place to track the overall employee performance. On this week’s Ask the Experts call, an HVAC contractor from California asks:

How should we track employee performance?

Contractor University faculty member Gary Elekes (Founder of iMarket Solutions) gives his expert advice about the various ways contractors can keep record of their employees’ productivity.

Contractor University members can click here to log in to their member dashboard and submit a question through the Ask the Expert portal.