Snapshot Survey
Author: Thomas Christian | Digital Marketing Coordinator at EGIA & OPTIMUS | July 3rd, 2024

Departments that Struggle to Maximize Productivity

In the February 2023 Snapshot Survey, we asked contractors about challenges maximizing productivity in each of their departments. Here’s one survey question and its results from the summary report, which is available in it’s entirety by Contractor University members here.

Which Departments in Your Company Do You Struggle With Maximizing Performance and Productivity?

EGIA Snapshot Survey - Productivity

Focusing on increasing the performance and productivity of a department can have a significant impact on the success of the business overall. According to the contractors who took our survey, the majority of contractors (59%) struggle with the performance and productivity of their service and install department, while 47% have challenges with marketing, and 38% with accounting.

Contracting business owners can invest in ongoing training and customer satisfaction to improve service and install, use digital marketing strategies to increase visibility and attract new customers, and adopt technology solutions to improve accounting productivity. Adopting a systematized approach that focuses on tracking KPIs and integrating training and software solutions can help leaders overcome performance and productivity challenges companywide.

Here’s what an home services contractor from Minnesota said in the survey:

“Our service and install department present the most challenging lines of business to maximize productivity because there are so many variables at play.”

Contractor University members can click here to access all of our resources on maximizing productivity.