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Best Practices Library Update
Author: Cristina Hanson | April 24th, 2023

EGIA Contractor University Content Update 4/24/23

The following new resources have been added to the Contractor University Online Platform. Contractor University members can click the links below to download the new resources and start using them today!


February 2023 Snapshot Report: Maximizing Profit and Productivity: Contracting business owners face a unique set of challenges when it comes to maximizing their performance and productivity. As an essential part of many residential and commercial properties, comfort systems must be installed, maintained, and repaired promptly and effectively. However, this requires a significant investment in time, money, and resources, which can be challenging for business owners. In February 2023’s Snapshot Survey, we asked our nationwide network of contracting business owners about the strategies they implement to maximize the performance and productivity of their businesses in order to help you optimize your business operations.

March 2023 Snapshot Report: Call-ins vs. Service Agreement Programs: HVAC contractors have heard how service agreement programs can maximize the success of their business, but how much impact do they really make? In March 2023’s Snapshot Survey, we asked our nationwide network of contracting business owners about how they handle call-in/demand service calls vs. how they handle service agreement program customers to help you learn from some of the best practices – and some of the shortcomings – from across the industry.


Recruiting For Scaling and Expansion: As a company begins to evolve and grow, owners and leadership teams can become distracted by new tactical issues that arise instead of focusing on the long-term health of their business. The big issues can be tabled as we spend too much time in the forest, rather than above the forest. Planning, while acknowledged as key to high performance, becomes de-prioritized.

In this complimentary educational webinar, learn how to develop a leadership team that can guide your company through growth, as well as a managerial team that can handle the day-to-day operations of your business. Contractors will walk away with the tools they need to establish a plan for creating a company culture of leadership and performance.

Qualifying and Setting Sales Leads for Maximum Sales Productivity: Do you struggle with turning leads into sales? It can be frustrating to chase after leads that never convert. What if there was a way to improve the quality of your leads and help your team increase sales revenue?

In this webinar, you’ll learn the techniques you need to set high-quality leads for your sales team and proven strategies for lead qualification and appointment setting that will maximize your sales productivity. We’ll cover the battle-tested systems that will help you stand out from your competitors, as well as a step-by-step process to take your sales department to the next level.