EGIA
Snapshot Survey
Author: Thomas Christian | Digital Marketing Coordinator at EGIA & OPTIMUS | May 14th, 2024

How Familiar Are You With AI?

In the July 2023 Snapshot Survey, we asked contractors about their initial experiences implementing new AI technology into their businesses. Here’s one survey question and its results from the “ChatGPT & Other AI Services” summary report, which is available in it’s entirety by Contractor University members here.

How Familiar Are You with ChatGPT and/or Other AI Programs That Can Generate Human-Like Responses and Content?

EGIA Snapshot Survey - ChatGPT & Other AI Services

Survey data reveal a spectrum of familiarity with ChatGPT and similar AI tools. A majority of respondents have some level of familiarity, with over two-thirds being either “Very Familiar” (19%) or “Somewhat Familiar” (48%). However, there’s still a notable portion (27%) that are unfamiliar but keen on acquiring more information. This underscores the need for more comprehensive education and outreach to bridge this knowledge gap, and doing so could catalyze a broader acceptance of AI in the sector.

Here’s what an HVAC contractor from Nebraska said in the survey:

“Our company has been using ChatGPT for some time now, mostly with ironing out ideas for marketing, customer interaction responses, and data analytics. We have explored other potentials but it’s proven difficult to implement because of limited training resources.”

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