How Should I Ask Customers For Reviews?

A Contractor University Member recently utilized the Ask-The-Expert Q&A feature within the member dashboard by submitting the following question and received the response below.

Contractor Question:

“How do you ask for a review? Any help is greatly appreciated.”

Contractor University Expert Response:

“Hi Ms. Jones, if you’re happy with the work we did today, would you be willing to leave us a review?

It would really mean a lot to me if you’re satisfied. If you aren’t satisfied how could I have given you a better experience?

We have the technology loaded on our iPads to make it easy, and we’re set up across multiple platforms.

You may also receive a follow-up text requesting a review. That’s all automated through our vendor.”

Contractor University members can click here to log in to their member dashboard and submit a question through the Ask the Expert portal.