How to Connect in Work & Beyond

In the first episode of the Contractor Coffee Club podcast, host Mark Matteson shares 10 key human relations principles – inspired by Dale Carnegie’s book How to Win Friends and Influence People – that can help home services contractors make meaningful connections with their customers and coworkers. These principles reveal that the easiest way to change other people’s behavior is to first change your own behavior towards others. Mark also explains how he got started in the contracting industry and what contractors can expect to hear in future episodes.

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