Increasing Service Revenue with a Diagnostic Approach

Being a great service technician is all about effectively diagnosing problems and offering solutions to your homeowners.

This week, EGIA Faculty member James Leichter joins Cracking the Code to help you get your technicians into a mindset of adding value, not just changing parts.

Plus, EnerBank USA introduces the Brickyard Home-Owner Study that uncovers buying behaviors of homeowners to help you understand how to utilize financing options to sell more products and services.