Part 4 of EGIA’s Service Technician Training & Development Course Now Available

Access Module 4 of our Service Technician Training & Development Program

The fourth and final module in our brand-new Service Technician Training & Development online class is officially live on EGIA.org! This fourth module offers established best practices and cutting-edge strategies for your service technicians around building relationships with the homeowner and executing the Perfect Service Call. The module is comprised of 14 new videos, including:

Video 1: Introduction

Video 2: Time Commitment & Explanation

Video 3: Gain Permission to Offer Solutions

Video 4: Relationships

Video 5: Relative Perceived Value

Video 6: Show & Tell – Not Tattletale

Video 7: Don’t Minimize the Problem

Video 8: Conclusion – Sit Down

Video 9: Summary of Findings

Video 10: Discussing New Equipment Options

Video 11: “19 Point” Rule – Repair vs Replace

Video 12: How to Set a Lead Turnover – Repair vs Replace

Video 13: Recommendations & Presenting Multiple Options

Video 14: Three Feet from Gold – Finish the Deal

Ready to Start the Course?

Contractor Unviersity members can log in and start start the new Service Technician Training. If you’re not a Contractor University member, you can unlock everything for free and get access to the new 14-segment Service Technician Module 4 online video training class.

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