The 4K Rule: Repair Or Replace

How do your technicians and comfort advisors utilize the 4K Rule in their discussions about repairing or replacing equipment with customers?

In this “Clip of the Week” from EGIA’s critically-acclaimed Cracking the Code show, learn about the $4k Rule and how it can help your team as they discuss with customers about the decision they face.

View the clip below, and watch the full Cracking the Code show to learn the formula for communicating data points around equipment age and repair costs to put the cost of repair or replacement into perspective for your homeowners so they can make the best buying decision their comfort and budget.