The Customer Experience and Why it Matters

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The customer experience is a result of all the interactions a customer has with your brand, from navigating your website, to receiving your product or service, and everything in between. There are lots of opportunities to disappoint but also many opportunities to delight.

On episode 12 of Unfiltered, join Gary, Weldon, and Drew as they discuss what it takes to deliver a world-class customer experience during every step of the client journey.