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Author: Cristina Hanson | April 10th, 2023

The Last Batch of Breakout Session Recordings from EPIC2023 Are Now Available

The last four breakout session recordings, from our recent EPIC2023 conference in Las Vegas, are now available for on-demand viewing on the Contractor University platform! These breakout sessions, as summarized below, focus on how to develop a management team to scale your business, five methods for maximizing technician performance, three keys for gaining an edge in sales and more.

Current Contractor University members can access the last batch of breakout session recordings by clicking the “Watch Now” links below and non-members can start a 30-day free trial to access these recordings, plus 8 other EPIC2023 breakout session recordings, by clicking the buttons below each breakout description.

EPIC2023 Speaker Elekes
Developing Your Management Team to Scale for Growth Presenter: Gary Elekes

In this 90-minute recorded session, you will be exposed to best practices for driving growth and developing a management team capable of executing at the highest levels.

A company is only as good as its client experience long term, and managers are generally responsible for the strategy, the techniques and processes, and the metrics. We review the focus of leadership to develop a management team that has an aligned vision, a clear purpose, a plan, and the actual tactical systems to scale the business across all facets. You’ll learn:

  • How to maximize your management team’s performance
  • Management strategies for grooming better salespeople
  • Management strategies for grooming future leaders
  • Processes for scaling your business
  • And so much more!
  • EPIC2023 Speaker Shallenberger
    The High Performance Technician: Five Things ANY Tech Can Do To Get High-Performance Results! Presenter: Steven Shallenberger

    As Technicians you are on the front lines. You interact directly with the customer and are expected to deliver best in class service. Being at your best as a technician takes skills and the right mindset.

    In this power-packed session you will discover five things any technician can do to immediately gain high performance results! You will learn what the BEST technicians do and how they stay on top year after year. These five things will also lead to better health, improved relationships, and more money. You’ll also learn:

  • Five things ANY technician can do that lead to HIGH PERFORMANCE year after year
  • How to lead your life with your own technician personal vision and goals
  • Management strategies for your life with a weekly plan that will boost your revenue and income
  • How to start off every day right — good preparation that will save you time and money
  • How to fill your schedule every day and how to multiply your business and income
  • Techniques to treat your customers like gold!
  • How to keep yourself happy, healthy and at peace through the power of positive motivation
  • EPIC2023 Speaker Cameron
    The Triple T’s of Gaining an Edge and Generating More Revenue Presenter: Drew Cameron

    Right now, customers are facing unprecedented circumstances when buying a new comfort system. Contractors are faced with unrelenting pressure to offer something different, better, and more – or be rendered irrelevant!

    Embrace the Triple T’s that sales professionals use as lethal weapons to gain edge in the market. In this recorded session, Drew Cameron shares how to leverage the Triple T’s to make you stand out and not fit in with the competition. You’ll learn:

  • T #1: Tools – How to separate yourself with competency and credibility to ethically eliminate the competition
  • T #2: Technology – How to differentiate your offering with cutting-edge equipment that provides a better experience
  • T #3: Technique – How to be a category of ONE. Start a conversation others ignore and finish a conversation no one else can have
  • How comparison selling causes comparison shopping, and how to end it
  • How to execute within the Elevated Consumer Buying Experience to offer customers better solutions
  • How to make positive life impacts, provide exceptional experiences, and shatter expectations
  • How to be compelling in the customer’s mind – and eliminate comparison
  • EPIC2023 Speaker Bratsis, Davis, Gee
    Changes: Economic Trends and Consumer Demands Presenter: Matthew Bratsis, Jesse Davis, Talbot Gee

    In this recorded session, Matthew Bratsis facilitates a discussion covering the current economic environment and recent trends, in order to help contractors understand how to navigate these challenging times. The group reviews:

  • New developments across the industry and the impact financing will have on the future
  • Buyer habits and product and technology challenges
  • Highlights from HARDI’s recently released State of the Channel report focusing on the keys for the HVAC channel to succeed in a slowing market in 2023
  • Why financing dealer fees exist and how they impact you and your customer
  • How other home improvement verticals embrace financing dealer fees and turn them into a profit center
  • How all the rate changes impact your business
  • Challenges throughout the distribution network
  • The importance of utilizing financing buy-downs