What Gets Measured Gets Done

Where performance is measured, performance improves. But how do you know what to measure? And how can you use that measurement to ensure your performance — salespeople, service techs, anyone — is where it should be?

Mark Matteson explains that and more in the latest episode of Contractor Coffee Club. Plus, how the simple method Mark calls the “Hour of Power” can transform your day-to-day life — personal and professional.