When Should A Customer Replace

As your team navigates repair vs replace conversations with customers, how do they explain the criteria that points towards the equipment needing to be replaced?

In this “Clip of the Week” from EGIA’s critically-acclaimed Cracking the Code show, learn about the various factors that indicate when a system needs to be replaced and how you can explain it to the homeowners.

View the clip below, and watch the full Cracking the Code show to learn how you can help homeowners weigh cost options as you have repair vs replace conversations.