Improving CSR Skills During the Summer Season
Improving the skills of your customer service representatives and dispatchers is a critical part of preparing for the summer busy season!
Improving the skills of your customer service representatives and dispatchers is a critical part of preparing for the summer busy season!
Is your contracting business equipped to maximize your profits this summer? Learn how to price your products and services to capitalize on the summer rush.
What gets measured gets done! Learn how accountability can improve success at all levels of your contracting business in this week's Cracking the Code podcast.
Weldon Long explains how to conclude your in-home sales presentation by positioning yourself as competent and trustworthy.
Customers rely on your expertise as a home services professional to solve their problems, even if they're unaware a problem exists.
Consistent results come from consistent activities. Whether it's instillation, maintenance, or sales, you must follow a process to get reliable results.
Selling is about high service, never about high pressure. This perspective lies at the core of the Prosperity Mindset.
What are you really losing when you fail to convert a lead? Understanding your average revenue per lead can help quantify the true value of each new prospect and keep your team motivated to close.
Building enticing offers into your service agreements can help support strong customer relationships that drive business year-round.
Service agreements are the lifeblood of a contracting company. So pricing them properly is just as important. This week on Cracking the Code, Gary Elekes lays out the factors that need to go into every company’s pricing equation to ensure they’re set up for long-term financial success.