Question: How do I get my techs to up-sell when they are really busy?

Question: What can my CSR's do to not lose the customer when our dispatch board fills up and we may not be able to get out to them for a day or two?

Question: As the summer velocity increases, my sales team gets more leads than normal. I can't hire another salesperson just for the summer, so how do I ensure they still work each lead like it's the only lead they have?

Question: What are the 4 or 5 top areas to focus on in my business to make this summer as profitable as possible?

Question: Can you recommend an inventory control program that works well, is easy to use and not excessively expensive?

Question: What marketing plans work best for a company that is flooded with competing companies?

Question: I’ve seen a huge influx of companies using subcontract workers for installs. Do you see this becoming the new norm?

Question: How do you suggest changing the mindset of a service tech who is resistant to adopting a selling mentality?

Question: Why should we offer financing to a cash buyer?

Question: Should we offer a recommendations sheet when meeting with the customer?