Question: Should service employees get hourly or performance-based pay?

Question: Regarding ride-alongs with a comfort advisor, can you give us some ways to explain the additional person to the homeowner? We have done this in the past and found it to be a bit awkward.

Question: How should we compensate our managers?

Question: How would you adjust your sales process for dealing with millennials?

Question: How did you set price and commission in your company?

Question: How would you align compensation with performance for a CSR?

Question: How can soft skills increase margins?

Question: What vacation benefits should we offer to long-term employees?

Question: If you had a crystal ball, how do you see our business in 10 years? What changes does the contractor need to embrace today in order to be prepared for the future?