Question: What method of billing should we use for the best profits?

Question: How important are service contracts for growing my business?

Question: The season is very busy right now, but I know this will drop off in September. When would you suggest I start marketing so I can make the phone ring September 1st?

Question: We have our CSR's take the after-hours phone home each week on a rotating schedule. How should we pay them for this service?

Question: What’s the key to being effective in sales without feeling like a pushy salesperson?

Question: Should I hit my salespeople’s commissions for financing dealer fees?

Question: What percentage of total sales should be financed if my sales team is being effective?

Question: Should we utilize paid advertising with Yelp?

Question: How do you measure the effectiveness of TV and radio marketing?

Question: What continuing education do you recommend for technicians and sales reps?