Question: How should we calculate commissions for our salespeople?

Question: What trends have you seen in relation to what residential customers care most about?

Question: What is the expected revenue goal per year for a dedicated comfort advisor?

Question: How often would you recommend debriefing performance with each of your service techs?

I guess growing up we all tend to fall on the line, we almost become automatons to some extent, and just kind of go along. We look at “What are the competitors doing?” and “What do the best practices group suggest?” But ...

Question: "How can I ensure that my team is actually offering our financing options to the customer?"

Question: "I have seen Amazon Home Services and Google Local Services on the internet. Should I be concerned about their offerings? How can I compete against them?"

Question: "When should I expect to receive my financials from our accountant each month? And how do I read my profit & loss statement?"